Usually, this can be directly attributed to buggy DVD player software or to
an old PC that is running an obsolete operating system. There is a lot of
misperception about DVD technology, especially since DVD-R, DVD+R, DVD-ROM, and
all the other iterations have come into the consumer market. Here are some
facts about our DVDs that ensure low failure rates.
Blue Crane Digital's DVDs are manufactured at the same factory used by the
major film studios. The technology, file formats, data bandwidth, and
encryption schemes are identical. Stamping or REPLICATING DVDs is completely
different than burning or DUPLICATING consumer DVD-R or DVD-ROM discs. Stamped
disc error rates are extremely low. After hundreds of thousands of copies, we
have had exactly one returned to us that was really defective. You can easily
tell the difference between a stamped disc and one created with a DVD-R or
DVD-ROM format. Stamped discs are silver on the data side, while consumer grade
writable discs have a green or purple color.
Sound Quality - Since everything on the disc is digital, any scratching,
popping, or stuttering is a function of playback software. Either the file can
be opened or it can't. Sound quality does not vary between discs.
Video Quality - Since the video is also digital, any stuttering or dropped
frames indicate software incompatibility or an older computer that just doesn't
have a modern operating system or enough CPU power. Again, either the file can
be opened or it can't. Quality is identical between discs.
If you can see a picture, but cannot hear the audio, it's probably your
equipment setup or software. All file formats are standard and within ISO
specifications for DVD players manufactured around the world.
If the sound is out of sync with the picture, it is without a doubt software
6. My computer gives me an error code that says the disc is
the wrong region. What is that about?
Firmware in some DVD disc drives (Dell installed), insist that you choose a
region code in order to play discs. Our DVDs are distributed throughout the
world. When they are manufactured, they are coded with ALL valid region codes.
The combination of software player and some firmware versions can cause a disc
with multiple region codes to fail. Contact your computer manufacturer for
firmware and / or software upgrades.