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At Fishpond, our goal is to build a reputation for unmatched quality among the outdoor enthusiasts using our products.  Our soft goods are covered by a lifetime guarantee.  Should one of our soft goods fail during normal use due to defect in materials or workmanship, we will, at our discretion, repair or replace it free-of-charge.  Fishpond hard goods are covered by a limited one-year guarantee.  Our guarantee does not apply to accidental damage, misuse, mishandling, or alteration.  

If you bought the product from us and believe it to be defective please contact us at  We will replace or forward the goods to Fishpond for repair or replacement as appropriate. Thank you for choosing AvidMax and Fishpond.    

Fishpond Product Support/Questions: 970-468-7883