SpiderPro and Black Widow Holster Warranty:
Shai Gear, LLC ("Shai Gear") warrants this product against defects in material or workmanship for a period of one (1) year from the original date of purchase of the product. Pursuant to this Limited Warranty, Shai Gear will, at its option,(i) repair the product using new or refurbished parts or (ii) replace the product with a new or refurbished product. In the event of a defect, these are your exclusive remedies. For purposes of this Limited Warranty, "refurbished" means a product or part that has been returned to its original specifications.
Instructions: To obtain warranty service, you must deliver the product, freight prepaid, in either its original packaging or packaging affording an equal degree of protection to the Shai Gear service facility specified. A dated purchase receipt is required.
Please send to:
33 Forest Acres Rd.
Ithaca, NY 14850 USA
Any parts or product replaced under this Limited Warranty will become the property of Shai Gear. This Limited Warranty only covers product issues caused by defects in material or workmanship during ordinary consumer use; it does not cover product issues caused by any other reason, including but not limited to product issues due to commercial use, acts of God, misuse, or modification of or to any part of the Shai Gear product. Scratches, blemishes, discoloration, etc, produced by ordinary wear-and-tear are excluded. The warranty provided herein is for repair or replacement of the product only.
LIMITATION ON DAMAGES: SHAI GEAR SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY OR CONTRACT OR TORT CLAIM ON THIS PRODUCT. DURATION OF IMPLIED WARRANTIES: EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This Limited Warranty gives you specific legal rights and you may have other rights which vary from state to state.
If for some reason you can't get a hold of anyone at Spider Holster, please contact us
and we will get you taken care of.